Canada Post Ends Door-to-Door Delivery, Shifts to Community Mailboxes Amid Losses

Canada Post is set to phase out door-to-door delivery across the country. This move will see around four million addresses converted to community mailboxes over several years, completing a transition that has been underway for more than a decade.

The decision comes after mounting financial pressure on the Crown corporation. Canada Post reported more than $5 billion in losses since 2018 and recorded a $541 million shortfall in the third quarter of 2025 alone.

In its latest update, the government directed Canada Post to implement “transformative changes” to ensure it can meet the evolving needs of Canadians without becoming a recurring burden on taxpayers. The plan includes modernizing retail network operations and updating delivery standards for non-urgent mail.

Other measures include reducing reliance on air transport, which could save more than $20 million annually. The corporation also expects workforce reductions through attrition and voluntary departures as it restructures operations through to 2035.