Telenor Microfinance Bank Announces Jahanzeb Khan as New President & CEO

Telenor Microfinance Bank (TMB), operator of Pakistan’s leading digital financial services platform easypaisa, has appointed Jahanzeb Khan as President & CEO, effective 24th July 2024.

Jahanzeb is an accomplished executive with over 25 years of global banking experience and expertise in leading organizational transformation. He has demonstrable success in areas such as digital banking, payments, fintech, M&A and business growth across North American and Asian markets. Jahanzeb brings with him a wealth of leadership experience from global blue-chip organizations like JP Morgan Chase & Co., one of the largest global financial services institutions, where he spent twenty years.

Recently, he successfully led FINCA Microfinance Bank as the CEO. He has a proven track record in consistently delivering exceptional results by developing high-performance teams, focusing on value drivers, and executing strategy. This is Jahanzeb’s second stint with TMB. He had earlier joined TMB as Chief Product officer and later as Chief Strategy Officer.

Irfan Wahab Khan, SVP Head of Portfolio Development Telenor Asia and Chairman of the Board, said, “After a thorough and wide-ranging selection process, the Board is delighted to appoint Jahanzeb Khan to lead Telenor Microfinance Bank. Jahanzeb is no stranger to TMB having served in a variety of senior management roles at TMB and his last role as CEO Finca, he also has a solid international background, deep understanding and experience of our business, the industry, and the market in which we operate. He is a strong, dynamic, and value-driven leader with an impressive track record of delivering consistent high-quality performance. The Board warmly welcomes Jahanzeb and is confident that the bank will continue to thrive and lead the digital retail revolution in the country.”

Commenting on his new appointment, Jahanzeb Khan said, “I am thankful to the board and shareholders for providing me the opportunity to lead this prestigious organization and work towards creating a formidable Digital Bank for greater financial inclusion and ease of use in communities across Pakistan. As part of my efforts, I look forward to realizing the bank’s commitment towards digitizing financial services and empowering all of our clients and stakeholders.”

TMB and easypaisa continue to lead Pakistan’s fintech revolution by providing innovative digital financial services to millions of Pakistanis. Since launching easypaisa in 2009 as the country’s first branchless banking service, it has become the most used digital payments platform.

In 2023, TMB received a No Objection Certificate and In-Principle Approval for a Digital Retail Bank license from the State Bank of Pakistan under the Licensing and Regulatory Framework for Digital Banks.

Today, easypaisa boasts 45 million registered accounts and over 15 million monthly active users, with one in four Pakistani adults having an easypaisa account. As TMB transitions to a digital retail banking model, it is poised to redefine access to digital financial services, driving economic empowerment across all segments of Pakistani society.