Ford has taken the significant step of hiring veteran human engineers after AI fell short of required skills and experience. The US carmaker adopted AI technology to mitigate costs and optimize workflow across various operations including crucial quality checks.
According to Bloomberg, executives said the firm recruited more than 300 veteran quality inspectors recently to address negative shortcomings in the automated system. Charles Poon, vice president of vehicle hardware engineering, said: “Artificial intelligence is a fantastic tool, but it’s only as good as the information you use to train it.”
The US automaker is among those that took advantage of popular trends around AI amid Wall Street fervor about the tech’s potential to boost profitability. It further positioned 900 AI-powered cameras across its plants to reveal major flaws at the source and help alleviate supply disruptions.
Poon noted how the firm’s AI-driven checks had failed to meet expectations, leading to a significant talent refresh as human workers were brought back to train algorithms and mentor younger workers. This revelation involved replacing senior leaders across the supply chain and hiring 300 engineers who possessed hard-won enterprise knowledge.