Advertisement
Categories: NewsPakistan

Engro Fertilizers Launches Rahbar Helpline for Farmer Support and Complaints

Advertisement

Engro Fertilizers Limited, one of the leading fertilizer manufacturers of Pakistan, has introduced the Rahbar Helpline to empower farmers by providing dedicated support and complaint management services.

Accessible via the toll-free number 0800 00110, the Engro Rahbar Helpline ensures seamless communication for farm advisory matters, inquiries, feedback, and complaints related to the non-availability of fertilizer, pricing and product issues. This dedicated call center provides a platform for farmers to voice their concerns and suggestions, equipped with an automated complaint management system and an escalation matrix to ensure every complaint is addressed.

Atif Mohammad Ali, Vice President – Commercial at Engro Fertilizers, commented, “Customer centricity is at the core of Engro Fertilizers’ ethos, driving our continuous improvement and innovation. The Engro Rahbar Helpline exemplifies our commitment to enhancing customer satisfaction and service excellence. This initiative will also support the Government’s efforts to ensure the availability of fertilizers at the right prices, thus, contributing to Pakistan’s enhanced food security.”

Advertisement
News Desk

Recent Posts

PDA and Arid Agriculture University Sign MoU to Strengthen Industry-Academia Collaboration in Dairy Sector

Pakistan Dairy Association (PDA) and Pir Mehr Ali Shah Arid Agriculture University, Rawalpindi have signed…

1 day ago

ZTBL and PDA Forge Strategic Alliance to Drive Pakistan’s Dairy Sector Modernisation

Zarai Taraqiati Bank Limited (ZTBL) and the Pakistan Dairy Association (PDA) have signed a memorandum…

2 days ago

Trump Cites Five Jets Downed in India-Pakistan Clash, Credits U.S. with Preventing Nuclear Crisis

U.S. President Donald Trump said up to five fighter jets were brought down during the…

1 week ago

Spotify Spotlights Pakistan’s Breakout Star Afusic as the RADAR Artist for Q3

Spotify's RADAR Pakistan returns this quarter, spotlighting Afusic as its latest featured artist. Afusic is…

1 week ago

OICCI Statement on the Recent Loss of Lives Due to Flooding and Extreme Weather Events in Pakistan

The Overseas Investors Chamber of Commerce and Industry (OICCI) is deeply saddened by the tragic…

1 week ago

Stopover in Dubai: what to do, where to eat and where to stay

If you’re planning a Dubai getaway that’s got a little bit of everything, world-class shopping,…

1 week ago