Advertisement
News

Engro Fertilizers Launches Rahbar Helpline for Farmer Support and Complaints

Advertisement

Engro Fertilizers Limited, one of the leading fertilizer manufacturers of Pakistan, has introduced the Rahbar Helpline to empower farmers by providing dedicated support and complaint management services.

Accessible via the toll-free number 0800 00110, the Engro Rahbar Helpline ensures seamless communication for farm advisory matters, inquiries, feedback, and complaints related to the non-availability of fertilizer, pricing and product issues. This dedicated call center provides a platform for farmers to voice their concerns and suggestions, equipped with an automated complaint management system and an escalation matrix to ensure every complaint is addressed.

Atif Mohammad Ali, Vice President – Commercial at Engro Fertilizers, commented, “Customer centricity is at the core of Engro Fertilizers’ ethos, driving our continuous improvement and innovation. The Engro Rahbar Helpline exemplifies our commitment to enhancing customer satisfaction and service excellence. This initiative will also support the Government’s efforts to ensure the availability of fertilizers at the right prices, thus, contributing to Pakistan’s enhanced food security.”

Advertisement
News Desk

Recent Posts

Federal Government Plans 25% Salary Hike and New Allowances for Employees

The federal government is set to implement significant salary increases and new allowances for its…

2 days ago

Full Justice for May 9 Riots Dependent on Punishing Masterminds: ISPR

Complete justice over the May 9 incidents would be served when the masterminds and planners…

2 days ago

CCP Fines Karachi Dairy Associations for Collusion in Milk Price Hikes

The Competition Commission of Pakistan (CCP) has levied fines on dairy associations in Karachi for…

2 days ago

AKU’s Dr Zulfiqar Bhutta Honoured Globally

In a proud moment for Pakistan and the global healthcare community, Dr Zulfiqar Ahmed Bhutta,…

3 days ago

OGRA Reduces LNG Prices for December

The Oil and Gas Regulatory Authority (OGRA) has announced a reduction in liquefied natural gas…

3 days ago

Trudeau’s Government on Brink of Collapse as NDP Pledges No-Confidence Motion

Canadian Prime Minister Justin Trudeau is on the verge of losing power after New Democratic…

3 days ago