Tuesday, July 1, 2025
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KWSC Launches Helpline to Address Open Manholes Within 24 Hours

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The Karachi Water and Sewerage Corporation (KWSC) has introduced a helpline for citizens to report open manholes, assuring swift action within 24 hours.

Citizens can lodge complaints by calling 1334, with the executive engineer tasked to provide manhole covers within a day. The concerned officer must then submit a compliance report to the chief engineer and update the helpline staff on the resolution progress.

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“If the concerned officer fails to address the complaint, the related executive engineers will be held accountable,” stated a KWSC spokesperson.

Open manholes remain a safety hazard, with data from Jinnah, Civil, and Abbasi Shaheed Hospitals showing around 37 sewer fall incidents annually, often resulting in severe injuries.

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Zubair Yaqoob
Zubair Yaqoob
Zubair Yaqoob is a senior anchor, and an investigative journalist with an impressive 37 years of experience. Zubair's journalistic journey has been marked by a relentless pursuit of truth and a commitment to delivering impactful stories.Zubair's expertise extends beyond borders, reaching as far as Malaysia, where he has left an indelible mark on the international journalism landscape. His global perspective and keen analytical skills have allowed him to navigate diverse cultural landscapes, bringing a unique and enriching perspective to his reporting.Whether he's in the studio or on the field, Zubair continues to be a driving force in the world of journalism, bridging gaps, fostering understanding, and unraveling the stories that matter most. As the Headline PK Author, Zubair remains at the forefront of news, guiding audiences through the complexities of our ever-evolving world.

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